UX Consistency: How do you ensure a consistent user experience across different platforms at your library?
Libraries provide access to information, resources, and services using a variety of different systems. This includes integrated library systems (ILS), LibApps, Interlibrary Loan (ILL), websites, and many others. Providing a consistent user experience across these different platforms is critical to building trust, reinforcing familiarity, and enhancing the overall user experience.
Join us for a knowledge-sharing opportunity to discuss some of the ways you have created a consistent user experience across your library’s systems. Web/UX IG Leadership Team members Angela Brcka and Michael Greenlee will lead the conversation.