Employment Opportunities Title:
Collections Supervisor

Post Date
3/27/2017

Expiration Date
4/14/2017

Details:
The Collections group at Eagle River Water and Sanitation District is responsible for the repair and maintenance of the collection system and lift stations for all of the District’s facilities and assets. As part of the Field Operations Department, this group’s work enables ERWSD to do what it does best; provide efficient and reliable water and wastewater service to our customers.
We are currently seeking an experienced and dynamic leader to join our team as a Collections Supervisor

This is a great opportunity for a professional Field Operations Leader who would like to use their collections expertise to provide a service for the community. This role will plan, supervise, assign, inspect, and coordinate the activities and personnel in the Collections system in coordination with Field Ops department.

The regular schedule for this position will be 7:00am-3:30pm Monday-Friday and will include participation in the on-call rotation.

THE DAY TO DAY
Supervising Collection Systems and Maintenance
• Coordinates activities with other District departments to identify, define and resolve collections system problems or emergencies.
• Directs collection system workers to determine the performance and efficiency of collection system components and lift stations; Assigns and prioritizes personnel to maintenance and repair activities and inspects work for compliance with prescribed operational procedures and methods.
• Prepares requisitions and work orders for material, equipment, repairs and services and supplies; develops specifications for technical items as necessary; Performs the full range of maintenance work on facilities and systems including jetting and CCTV.
• Supervises and participates in developing, implementing and evaluating work processes, Standard Operating Procedures (SOP), systems, staffing levels, and procedures to achieve District goals, Department goals, objectives and meet work standards; Participates in the formulation of department goals.
• Manages a spare parts inventory for all collection systems assigned.
• Ensures that system maps and specifications are accurate.
Supervising Staff:
• Supervises, trains, instructs, and evaluates the work of assigned staff; Establishes performance requirements and personal development goals; regularly monitors employee performance and provides coaching for performance improvement and development; Assures continuous support and follow-up with all Field Operations and District staff; Completes annual performance evaluations of direct reports.
• Conducts or assists in training of collection system personnel in processes, operation of equipment, preventative maintenance and record keeping.
• Participates in the selection and training of Field Operations staff and provides or coordinates ongoing staff training to ensure safe and efficient performance.
• Assists in determining schedules for department; Approves time and attendance.
• Serves as an approved for Purchasing Cards.
• Serves as Field Operations Superintendent in Superintendent’s absence; May serve as Operator in Responsible Charge (ORC).
Budget and Administration
• Provides information for preparation of the annual budget around expenses, capital replacement and capital projects; Assists in the preparation of operating budget recommendations and monitors work activities and expenditures to control costs; authorizes the requisition and purchase of equipment and materials per District protocols.
• Prepares and/or reviews and maintains a wide variety of written reports and records, including work project analyses, surveys, work order progress and status reports, maintenance requests, equipment specifications, and operating costs.

Teamwork:
• Assist with efforts to maintain and improve distribution system water quality.
• Serves in an on-call capacity as required, including on weekends and holidays.

Safety:
• Required to follow all District safety and security policies and wear Personal Protective Equipment as required by the job duties; Responsible for carrying out the District’s safety program by ensuring employees follow safety practices in work methods and procedures; reinforces proper safety procedures while working in dangerous situations; educates employees on safe work habits and potential hazards presented by their work environment, recommends changes for improving safety to Safety Coordinator.

BIG PICTURE

Team Dynamics:
• Provides daily leadership and works with staff to ensure an environment that supports the Department’s goals and objectives and the District’s mission, vision and values. Works with staff to achieve optimized and efficient operations thru employee empowerment and engagement.
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Long Range Planning:
• Researches, evaluates, and recommends new technologies, equipment, work processes to improve productivity, efficiency and employee safety; educates and trains staff on new and revised approaches, equipment and work processes.
• Acts as member of Construction Review Committee.

Organizational Support and Customer Service:
• Maintain strong relationships with all departments as the first line collections support for the entire organization, including co-workers, peers, managers, outside vendors, and contractors. Works to create positive, professional communications within the Field Operations department and between departments within the District.

Continuous Learning:
• Keep current with new technologies and industry standards. Attend training and conferences to support ongoing initiatives and bring value to the District.

Values:
• Align with District Values in all aspects of work.


Qualifications:
Qualifications

• High School Diploma or equivalent.
• Must be 18 years or older.
• 3-5 years related collections experience for a Water and Wastewater utility
• Demonstrated leadership experience and ability to lead and coordinate people for success in a team-based environment.
• Computer skills to include Windows, Word, Excel, and work order system software.
• Ability to obtain a Colorado Water Distribution Technician I and Waste Water Collection Technician I Certification or equivalent required.
• Collections II, III, or IV strongly preferred.
• NAASCO certified with experience in applying defect codes to CCTV cut sheets strongly preferred.
• Proven customer service skills and the ability to work productively with minimal direct supervision.
• Must have knowledge of methods, materials, tools and equipment used in wastewater collection system operation and maintenance, as well as principles of collection system construction and inspection.
• Must have experience with sampling and testing procedures necessary for collection system facilities.
• Ability to perform mathematical computations associated with wastewater collection systems.
• Ability to read and interpret documents such as electrical diagrams, P&ID drawings, as-builts and schematics, safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent communications skills (both written and verbal) are essential. This position works closely with consumers, contractors, developers and other District Departments.
• Computer proficiency required, including basic Microsoft Office skills.
• Ability to use office equipment such as phone systems, copier, and fax machine, and radio system required.
• Must possess a valid Colorado Driver's license and be insurable under District's standards.
• Must possess or be able to obtain Class B CDL with a tanker endorsement within 6 months of employment.
• Must obtain CPR/First Aid Certification within the first six (6) months of employment.

Physical Requirements
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.


Comments:
All District employees must submit to a pre-employment drug screen and extensive background check.
For a full job description, email erwsdjobs@erwsd.org
All applicants must apply online at www.erwsd.org in order to be considered


Employer:
Eagle River Water and Sanitation District
Contact:
Alison Kelkenberg

Address:
846 Forest Rd.
Vail, CO

Work Phone:
9704775418

Email:
akelkenberg@erwsd.org

Website:
www.erwsd.org