Part Time Network Administrator

Employment Opportunities Title:
Part Time Network Administrator

Post Date
8/16/2017

Expiration Date
9/1/2017

Details:
The IT department at Eagle River Water and Sanitation District is responsible for delivering the best support possible for all IT issues. This enables ERWSD to do what it does best- provide efficient and reliable water and wastewater service to our customers.
We are looking for an energetic and positive IT professional to join our team in a Part Time capacity as a Network Administrator. This position will manage and support ERWSD data networks for 24x7 District operations, as well as manage and troubleshoot problems with Windows Servers within an Active Directory environment. This role will work an average of 20-28 hours a week.
An ideal candidate for this role has experience working with Active Directory and VMWare, as well as a willingness to learn and to collaborate with the rest of the IT team. This is a great opportunity for someone who values constant ongoing training and working with a wide range of technology, while still maintaining a flexible schedule and good work life balance.
The Day to Day:
• Support: Works with the I.T. Support team to resolve all technical support inquiries for the District (over 110 users at 6 locations) in a friendly and timely manner. Participate in 24 x 7 on call rotational basis. Support and resolve issues in the Operations Network. Support of industrial process controls and security. Support protection strategies for security, such as contractor access, strategic vendor access, and contract reviews
• Solutions: Troubleshoot a variety of hardware and software issues and develop an understanding of the root of the problem to devise a permanent solution. Analyzes and resolves problems associated with server hardware/software and applications software and ensures scalability and appropriate integration with other systems. Diagnose system and network issues identified by District end users to resolve problems quickly. Work with application vendors to provide a reliable infrastructure for applications in a 24x7 environment.
• Maintenance: Maintain and/or coordinate maintenance of applications that support or are supported by the SCADA & Administrative systems. Responsible for maintenance and monitoring of servers, firewalls, routers, switches, serial & IP-based radio links and third party network circuits.
• Implementation: Configures and installs new computer hardware and software and provides training to other departments on software. Develops troubleshooting and installation procedures. Assist with the design, implementation, and maintenance of network and servers to assure reliability and 100% uptime for critical operations.
• Team Dynamics: Come up with creative ideas to bring to the team. Maintain a positive attitude and works cooperatively with IT team and District employees, vendors and contractors. Maintain good public relations. Escalate support issues as necessary to appropriate staff

Big Picture:
• Organizational Support: Maintain strong relationships with all departments as one of the main network support source for the entire organization.
• Continuous Learning: Keep current with new technologies and industry standards. Attend training and conferences to support ongoing initiatives and bring value to the District.
• Values: Align with District Values in all aspects of work.


Qualifications:
• Enthusiastic and willing to help others.
• Strong customer service skills are a must.
• Must be passionate about IT and actively seeking to expand knowledge.
• Communication and strong listening skills are a must.
• Ability to work independently, multi task and follow up with questions, complaints or suggestions.
• Education and Experience Requirements can be met by the following:
o Bachelor's Degree in Information Systems, Computer Science or related technical field from four-year college or university and three years related experience of training
o Equivalent combination of education and experience.
• 5 years minimum working experience within an Active Directory environment.
• 5 years minimum working experience with Microsoft Exchange.
• 5 years minimum working experience with monitoring/managing virtual environments.
• Experience with VMWare strongly preferred.
• 5 years minimum working experience with Microsoft Windows Server technologies.
• 5 years minimum working experience with Shoretel Phone systems or other related phone systems.
• 5 years minimum experience configuring/troubleshooting wireless networks.
• 5 years minimum working experience with network storage solutions and server hardware.
• 5 years minimum experience configuring/troubleshooting firewalls/switches.
• Industry technical training certifications such as ITIL, CCNA, CCNP, A+, MCSA, etc. certifications highly desirable.
• Comfort with troubleshooting and work independently with technology.
• Able to maintain confidentiality and appropriately communicate sensitive information.
• Must possess or be able to obtain a valid Colorado Driver’s license and be insurable under District standards.


Comments:
All District employees must submit to a pre-employment drug screen and extensive background check.
For a full job description, email erwsdjobs@erwsd.org
All applicants must apply online at www.erwsd.org by August 31 in order to be considered.
Pay Range is $30.28-45.43




Employer:
Eagle River Water and Sanitation District
Contact:
Ali Kelkenberg

Address:
846 Forest Rd.
Vail, CO

Work Phone:
9704775418

Email:
akelkenberg@erwsd.org

Website:
www.erwsd.org