Deputy General Manager - Administration

Chesapeake Water Environment Association Title:
Deputy General Manager - Administration

Post Date
6/5/2018

Expiration Date
6/22/2018

Details:
Deputy General Manager - Administration
Laurel, Maryland

WSSC, one of the nation’s largest water and wastewater utilities, seeks a Deputy General Manager, Administration to support the CEO/General Manager (CEO/GM) with the implementation of WSSC’s vision and strategic business plans. Specific responsibilities include directing, supervising and providing strategic leadership for the departments and offices within the administrative branch of the organization (e.g. Finance, IT, Procurement and General Services).

Key Functions:
• Provides strategy and policy recommendations to the General Manager/CEO
• Works closely and collaboratively with all stakeholders of the Commission
• Listens to, engages, develops, mentors, encourages, motivates and works collaboratively with members of the executive leadership team
• Leads by example – ensuring that all employees are recognized, respected, appreciated and valued equally in WSSC’s effort to deliver the highest quality service possible to its customers
• Serves as a strong advocate of the customer and leads the organization with a mission critical evaluation of all decisions and how they can be made to positively impact the customer
• Reviews and provides timely responses to citizen complaints following staff investigation
• Directs and manages administrative activities and ensures overall operational efficiency
• Reviews and addresses a broad array of organizational and financial matters to ensure the fiscal health of WSSC and to deliver top quality services to the community
• Provides for the financial management of all WSSC activities and make day-to-day decisions on budgetary matters not requiring approval from the General Manager/CEO or Commissioners
• Manages WSSC in a fiscally responsible manner by continually exploring opportunities for increased efficiencies
• Oversees the development and approval of the annual budget
• Collaborates with all WSSC departments including internal audit and corporate secretary offices to ensure the most efficient and effective alignment
• Takes responsibility for the effectiveness and efficiency of administrative services as a whole, intervening as and when require, to ensure that key objectives are met
• Promotes a culture of innovation, flexibility and quality in all aspects of administrative services



Qualifications:
Qualifications:
• BA/BS (Advanced degree preferred) degree in Public Administration, Business, Finance or related discipline
• 5+ years’ experience at the executive level of a water utility or similar organization that is large and complex
• 3+ years direct management experience
• Comprehensive knowledge of the modern principles of public administration as they apply to utilities administration
• Proven ability to plan and lead the operational functions and activities of a complex organization
• Ability to lead, direct, mentor, organize and effectively communicate with individuals to accomplish goals consistent with the strategic business plans
• Ability to lead and direct a large complex organization in which customer service is essential to the organization’s success
• Ability to be proactive and communicate WSSC’s story to its stakeholders to obtain stakeholder buy-in


Comments:
Salary Range: $164,845 - $247-369
Job Closing Date: June 22, 2019

To learn more about WSSC, review the complete job description (vacancy #18-0190) and apply, please visit the Career Center at www.wsscwater.com. EOE/M/D/V


Employer:
Washington Surburban Sanitary Commission

Website:
www.wsscwater.com