Essential Duties:

• Envision and execute a democratized data environment via the oversight of a comprehensive dashboard development initiative to improve access to data from institution-level Key Performance Indicators to operational dashboard indicators for key institutional partners. Includes an annual calendar of static reports shared with appropriate audiences via multiple data visualization tools.
• In collaboration with members of the Executive Staff, manage the development and implementation of institutional Key Performance Indicators.
• Lead monthly Institutional Research Strategy Sessions with the President and members of the Executive Staff to establish a data and analysis strategy, to track performance toward meeting institutional goals and to provide data to support decision-making and strategic planning.
• Improve existing data collection strategies and develop new approaches and procedures, as needed, for the collection and analysis of institutional data and the distribution of research reports to external agencies and internal constituencies, including the Board of Trustees.
• Identification, introduce and provide training on data visualization strategies to promote communication.
• Generate reports for internal and external audiences and agencies, including IPEDS, and ensuring that the data are accurate and submitted within required time frames.
• Oversee the research, compilation, verification and analysis of statistical data on the University, including the University Fact Book and Common Data Set.
• Work with campus partners in cross-functional way to improve existing data collection strategies, promote data integrity and implement new approaches and procedures, as needed, for the collection and analysis of institutional data.
• Lead the extraction of data within Jenzabar and other institutional data sources for meaningful and comprehensive research reports.
• Develop, maintain and enforce standard operating procedures for data collection and reporting processes to ensure data integrity for report creation and dissemination.
• Play a lead role in supporting accreditation visits and reporting.
• Contribute to the monitoring of academic program success with respect to enrollment, retention, persistence and graduation through the provision of data and analysis of trends.
• Oversee efforts to collect and track internship and graduate outcomes data as evidence of program learning outcomes.
• Coordinate with the Institutional Advancement Office on data collection and reporting strategies to inform and support grant-writing activities.
• Conduct research studies and/or special projects as requested by the President and the senior leadership of the University.

Job Requirements

• Master's degree in an appropriate field is desired as a minimum qualification.
• 3 years of successful and progressive institutional research experience with a proven record of reviewing and improving institutional capabilities.
• Demonstrated operational experience in key institutional research competencies, including reporting, data governance and management, integrated higher education management technologies and research design and statistical analysis.
• Experience with tools for analytics, particularly Logi.
• Experience with SQL is a plus.
• Experience with standard external reporting expectations, including IPEDS, CIC, Common Data Set, etc.
• Ability to provide accurate analysis and reporting.
• Skilled at active listening, giving full attention to what other people are saying and taking time to understand the points being made.
• Knowledge of the English language, including meaning and spelling of words, rules of composition and grammar.
• Skilled at written and verbal communication, including presentations to groups of varying sizes.
• Skilled at using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to combine pieces of information to inform general rules or conclusions, including finding a relationship among seemingly disparate information.
• Ability to report findings succinctly in understandable narrative, charts, graphs and/or tables.
• Ability to work effectively, collaboratively and cooperatively with a diverse body of faculty and staff across multiple campuses.
• Ability to remain calm under stressful circumstances and/or aggressive deadlines.
• A detail-oriented, analytical self-starter who can manage multiple projects of high importance.
• Ability to work with confidential material information with integrity, diplomacy and discretion.
• Ability to adhere to University policies and procedures.
• Should be committed to a culture of diversity, respect and inclusion.
• General knowledge of the University's mission, purpose, and goals and the role this position plays in achieving those goals.