Pastry Chefs of America - Event Information

Event Name:MRT
Event Type(s):Training
Description:Measuring the Right Things
“You get what you measure” is a truism among managers. Therefore,
it is of critical importance that you “measure the right things” to get the performance you desire. In this case, the intended outcome is performance improvement. So, don’t get caught in the trap of using historical accounting measures to measure and motivate current and future performance improvements!
Course Objectives:
You will learn to develop and use credible measures that will motivate. Make
sure they result in improved performance without optimizing one area
at the expense of another. Bring examples from your company of two successful and two not-so-successful measures for discussion that you are comfortable sharing with the group.
  • Determining the appropriate measure for the intended purpose
  • Why measures fail
  • Criteria for successful measures
  • Aligning measures to broader goals
  • Timing, display and style of reporting
Who Should Attend: Operations managers and supervisors, lean practitioners, and project leaders who are responsible for driving and sustaining continuous improvement as well as determining the success
of the work of others.
Event Date:3/25/2020 - 3/26/2020
Event Time:8:00 AM - 4:00 PM Central
8421 Wayzata Blvd
Suite 150
Golden Valley, MN 55426

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Contact Person:MA
(phone: 111-111-1111)
Outlook/vCalendar/Google:Click on the icon next to the date(s) to add to your calendar:
3/25/2020 - 3/26/2020
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