American Association of Healthcare Administrative Management - Western

AI will dramatically change healthcare finance over the next five years, but it will not replace human judgment. As both providers and payers deploy increasingly sophisticated AI, the real challenge won’t be adoption speed. It will be clarity: knowing what to automate, what to question, and when to act. This session explores what is inevitable versus unlikely in AI-driven revenue cycle transformation. We’ll examine where leaders should invest now, where waiting is smarter, and why fully autonomous revenue cycle operations remain unrealistic – and risky. As payer AI evolves just as quickly as provider AI, health system operators must become better at rapid decision-making, prioritization, and action, not just following historic workflow patterns.

Erick McKesson
EVP, Automation & AI Solutions
VisiQuate 
erick.mckesson@visiquate.com

Erick brings more than 20 years of experience building technology at the intersection of healthcare revenue cycle operations and innovation. He began his career at Epic Systems, where he helped advance early EHR capabilities, including the launch of the Foundation System, the first Single Billing Office, and the first hospital Community Connect installation.

In 2010, Erick joined MultiCare Consulting Services (later McKinnis Consulting Services), where as a Partner, he led the productization and go-to-market of EHR-enabled solutions. Following the firm’s acquisition by Navigant Consulting in 2016, he founded and led Navigant’s first healthcare intelligent automation team and later founded Venddy, introducing an industry-first Intelligent RFP platform.

Erick went on to found and scale Rotera, a healthcare automation and AI company focused on improving revenue, cost, and employee engagement. Rotera was acquired by VisiQuate in 2025, and he now leads product development for VisiQuate’s automation and AI-driven solutions.