Membership Billing

Simplify and Automate Your Member Billing


Managing dues, renewals, and invoices doesn’t have to be a manual, time-consuming process. Our Member Billing system automates key billing functions—from new member payments to recurring renewals and financial reporting—so you can focus on growing your organization. With flexible features, online payment options, and powerful admin tools, staying on top of your membership revenue has never been easier.

For New Members

  • New Member Registration - new members can sign up and pay dues online; payment information is automatically recorded in the billing system.
  • Online Payments - collect dues online via a credit card merchant account or PayPal.
  • Membership Add-Ons - package additional services or products with new membership fees that are optional.
  • Convert Prospects to Members - at any time, when a prospect is ready to join, an admin user can convert their prospect record to a member record, creating a invoice for membership.  The new member can then pay dues. Optionally, you can turn on links that are embedded in broadcast emails sent to prospects, such that they can click on the link and convert themselves to members on their own.  All of this is highly configurable.
  • Alternate Easy Registration - in some cases, you may want to offer a non-monetary registration (such as for representatives of businesses that are members or family members of a family-based membership). We can configure this for you.
  • First Year Complex Pro-Rated Dues - If your pro-rated member dues throughout the year are complex and then switch to a fixed membership cycle, please let us know what your dues structure includes, so we can determine if it will require custom programming.
Member Billing
Member Billing PDF Invoice

For Renewing Members

  • Print and/or Email Invoices and Statements - offers the ability to send renewal invoices conveniently via email or print them off for members without email addresses (formatted as PDFs).
  • Multiple Membership Plans - allows for differently priced membership, vendor, sponsor, and prospect plans; can incorporate registration fees and special dues structures.
  • Membership Add-Ons - package additional services or products with new membership fees that are optional.
  • Batch Renewals - can create invoice records automatically for renewals.
  • Automated Renewal Notifications - offers the ability to automatically send email renewal notifications/invoices.
  • Automatic Payments - allow members to pay dues automatically using their credit card.
  • Renewal Program Emails - create a series of emails to be sent out automatically ahead of a member's expiration to encourage renewal payment (ex: a notification 90 days before renewal, another 60 days before worded more strongly, a cancellation warning 30 days before expiration, and a drop notice at 0 days)
  • Invoices/Notifications per Member Plan - for each member plan you offer, the verbiage can vary on the documents and notifications.
  • Mailing Labels - produce mailing labels to send your renewal invoices/statements.
  • Auto-Drop - system can automatically drop members from the member database in the case of non-payment after a pre-determined number of days.  Invoices can also be automatically credited-off in cases of drops.  Member can also be automatically moved back to prospect-type if appropriate.
  • Member Billing Status - members can login and view/print their current and prior dues invoices as well as receipts for payments made.
  • Online Renewal Dues Collection - members can renew their membership by paying dues online; payments are recorded in the billing system.

Additional Features for Admins

  • QuickBooks Interface - features an interface with QuickBooks Online and Desktop; due to the complexity of setting up the initial general ledger accounts, there is an initial setup cost and an extra monthly synchronization fee (included in the Platinum MemberLeap plan).
  • Credit Card Processing Fees - can be passed on for member billing (dues, renewals, non-dues items, and membership add-ons; event registration fees; donations; and online store purchases).
  • Accounting Data Export - can export invoice and payment data.
  • Non-Dues Invoicing - invoice members for non-dues items such as advertising, online learning, and more.
  • Reports - produce a variety of reports detailing which members are paid and unpaid, member status, aging of invoices, monthly renewals, dues forecasting, custom reports, and more.  This includes a variety of reports encompassing member billing, event registration, and online store transactions.
  • Payment History - system keeps a long-term record of invoices and payments for each member.
  • Full Audit Trail - review transactions and changes to transactions.
  • Highly Customizable - renewal terms, due date lead times, and more can be customized to meet your organization's needs.
  • Member Discounts - will display on the invoices.

Watch Billing Videos