Comparison Questions

We offer a variety of website packages, ranging from lower-end Template packages to the higher-end Custom packages. Each includes different items within their offerings.

Take a look at the following items below, and the Initial Website Setup Costs/Integration with Existing Website pages, detailing what is included in each package.  Everything that you will see in those tables are what we do for you during the project life cycle, if you want to use this as a comparison then we suggest thinking of the following questions:

With Memberleap, your project manager will configure the system to meet your needs.
One of our data specialists will configure all the database fields, create your plans, and configure the billing system to meet your needs. We will also upload your data and review it with you to make sure everything is set up as you like it.
We train you on a Zoom video call, record all the training sessions, and upload them to the file archive module for you so you can review them whenever you like. We also have training videos in our help desk on more specific tasks or individual modules.
We offer a free admin training to any new admins in your org that will be using Memberleap.
We offer a mobile app module that allows your members easy access to various modules and features (including event registration features) on iOS through iTunes and Android through Google Play.
After transactions (new member dues, renewal dues, event registration fees, donations, and store purchases) are processed through MemberLeap, you can easily sync them over to your QuickBooks account with a simple click of a button - no data entry required. We have a Quickbooks specialist that will set it up and train you on how to sync with Quickbooks.
We don't take any percentage of your payment gateway transactions. View a list of all of the available payment gateways that we integrate with on our payment processing page.
In Memberleap, you can export your member database data, calendar event data, or billing data at any time. We also maintain a repository of your site and backup your website files regularly.
We can maintain your domain, host your domain-based emails and provide email support.
We have a team of support specialist that care about helping you. We offer a email-based online ticket system, a comprehensive online Help Desk feature built into every system, and phone support during regular business hours.
With Memberleap, you are not tied down to any long-term contract. We are confident that we will earn your continued support by providing easy to use tools you need and support when you need it.
If our system doesn't currently provide any options that fit your needs, we can provide a quote to build the tools you need.
We have automated tools that will reduce admin hours. If you need assistance using Memberleap, our support department can provide a quote to assist for a fee. There is no fee for a quote.
We post our new updates regularly for you so that you can utilize any new features and continue to grow.
We have a PCI compliance specialist, provide a GDPR module, and can provide information to create a privacy policy.
We start working on new tickets within the hour and have a response back by the end of the day. We also aim to solve any high priority tickets with the first hours and keep you up to date on progress towards the resolution of any issues.
The websites that we build are mobile-friendly and responsive so they adapt to any screen size. We also provide a number of great looking templates to choose from that will be customized with your organization's colors.
We will move your website's content over from your existing site to the new site we build and then provide training so that you can edit and create content easily with or website editor tools.
We build our sites to be accessible and provide tools that make it easy for you to make sure the content you add to your site is also compliant.